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0 Replies and 1619 Views When to report an issue here    
1619 0 - Started by Vangelis Manolis, last post from 2021-11-19 16:14
“Is it Capture’s fault or am I missing something” Imagine you are facing an issue and you are not sure if you should be doing something differently or if Capture misbehaves. It could be something unsupported in Capture, or that requires additional configuration. Then posting the issue in this community forum could result in someone else pointing you to the right direction and advise what you should do differently. If it turns out that it is Capture’s fault, then yo...

0 Replies and 1 Views Aligning objects
1 0 - Started by DRW, last post from 2025-01-21 14:52
Hi, When we put some objets on wireframe, then select them and drag red square in corner of selection area to change spacing of objects, first object also moves as if the first point taken into calculation was the place where the boundary of the selection area is. The correct behavior should be to not move the object that is on the other side of the square that we are dragging.

0 Replies and 1 Views Orthogonal disables snapping
1 0 - Started by DRW, last post from 2025-01-21 14:46
Hi Isnt that odd that pressing shift to go orthogonal also disabling snapping which should be disabled after pressing ctrl

0 Replies and 31 Views Capture not showing MA3 Connectivity
31 0 - Started by Steve Nield, last post from 2025-01-13 15:39
I am running Capture and MA3 on the same Macbook Pro M3 Max with all the latest versions of software and OS.  Capture will not display any option for MA3 connectivity. The Viz-Key is all good with MA3, but I am at a standstill. Has anyone else encountered this problem   

0 Replies and 48 Views Video Capture
48 0 - Started by Mode Creative, last post from 2025-01-09 15:58
Hello, how are you I&39;m having a problem capturing video, can you help me I&39;m using a BlackMagic 4K on the computer&39;s PCI, it recognizes it in the software but the video doesn&39;t appear in the software!! Is there a maximum size that the software accepts Or could I be having some other problem Olá, tudo bem Estou com um problema para capturar vídeo, você pode me ajudar Estou usando um BlackMagic 4K no PCI do computador, ele reconhece no software, mas o vídeo não aparece no ...

7 Replies and 356 Views Capture 2024: DXGI ERROR DEVICE REMOVED
356 7 - Started by Jorge, last post from Lars Wernlund
Hi, I am running Capture 2024.0.33 on a new ATX PC. Windows 11 Pro 22631.3296. AMD Ryzen 9 7900X3D. Nvidia RTX 4070TI. Other software its running properly since some weeks ago like Wysiwyg 2023 or Autocad 2024. I am testing Capture 2024 Symphony Edition and the software crashes a few minutes after starting to work. I think it always happens when I manipulate fixture parameters in the 3d live view. This message appears: DXGI ERROR DEVICE REMOVED. "Capture found an issue on yo...

1 Replies and 55 Views Problem using multiple Virtual Lasers from madmapper
55 1 - Started by Vortex Crew, last post from Vasilis Ziogas
Hi there, I have trouble streaming multiple laser outputs from madmapper. SACN connexion is working and i can work as intended with one laser and one output. With multiple output, Capture manage to "see" all Virtual Lasers in the media tab, but only one at a time can then be affected to my lasers in the "selected objet / lighting fixture" tab. So I got 3 lasers in my plot, that can be all affected to Virtual Laser 1, Virtual Laser 2, Virtual Laser 3 all at once, b...

3 Replies and 70 Views Trusses are all Black after newest update
70 3 - Started by hearthis.at, last post from Gualicho
Hey, Since the latest update all trusses are shown and rendered in black and not grey aluminium as before. What did I wrong I uses Global Truss objects from the library. Thanks for your help

2 Replies and 59 Views Vectorworks Model Import Surface Normals Flipped
59 2 - Started by jkannenberg1, last post from jkannenberg1
Hey there! This has happened to me quite a few times but when Importing a MVR from Vectorworks into capture, some of the models normals seemed to be flipped.  This results in parts of the model with black surfaces on the "outside" that do not take light and do not cast shadows correctly.  Is there a way to flip surface normals in capture Or is there a work around that anyone has found Thanks!

1 Replies and 38 Views Lasertull / projection
38 1 - Started by paul grilj, last post from Floriaan
hi all! do you know a way how i can change the material in a way that it´s looking like a lasertull  or something similar  i have a frontprojection, a cube where the tull should be on the front side but it has to be transparent. thanks in advance paul 
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