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hi there! i have a problem only on my laptop not on my other computer... The fact is that if i open the same project on capture 2023 on the same view with same settings i have nearly 35-40 fps. When i open it on 2024, fps are 4-6 fps not more if i change the settings i can't get more than 10 fps on this project... what could be the explanation i did not set anything before on this laptop and it worked great Thanks for your help laptop: i7-13700hx 2.10ghz / 32go ram / rt...

Hello, I often import objects from the 3D Warehouse library. Almost all the objects are unreadable on Capture 24 whereas they are on Capture 23! I don't understand.

So in 2023 under tools/options/connectivity there was an artnet option setting. It seems in 2024 this is missing I can use sACN however was curious why artnet wasnt included Thanks

Hi good morning, I want to point out with you that HPL fixture from Lites has a wrong color temperature in version 2023. It also has a mode 1 by 1 channel not existing in your software version. This fixture gear is available to be mounted on etc source four tungsten series as led upgrade with CRI 97 led source now. Means that you can choose the lens you desire. 5°-10°-14°-19°-26°-36°-50°-70° and zoom series. could you manage to adjust it Thank you for reading Best regard...

Good morning, sorry to disturb you but whenever I edit a plot I need to fill manually the fixtures mode I'm using cause I'm used to mark fixtures modes in my Legenda. Am I missing something or till now Capture don't allow to do that If not implemented do you think could be useful I think tecs need to know that to set up it properly. Thank you for reading. Best regards

Hi good morning, I have a mini-B ClayPaky grid in my next show 2023 version. In live mode since unpatched their behaviour was good. When I patched them I can't control them anymore. I'm on my laptop, not already connected to my MA3.

Hi, SInce I've updated my license from Capture 2023 to Capture 2024,the automatic fixture location stopped to work as it used to. In Capture 2023 I would give a name in the unit field, for instance Lx1 for a piece of truss and every fixture attached to this truss would have the location Lx1 (in light grey) in the propertie tab. The location report would automatically sort out all the fixtures attached to this truss. In Capture 2024, I haven't yet managed to make the location rep...

Hi!  Am I the only one who don't see the plot adjutements' icons It's only a black round rectangle. I can blindly click inside it to enable or disable the plot adjustement. I have the same problem on PC and Mac with the latest version of Capture 2024 (2024.0.31). I tried with a new/blank file and the same problem occurs.  Thanks!

Hi, When opening capture it tells me there is an update available but when I click on go to updates page it takes me to the main page. In the download I click for a windows download and fill out the form. It tells me an email has been sent but I have not received anything. The email address is correct and I have checked my junk/spam folder.

Hello, I would like to find a solution to my problem. I work with a database on the side of my plans the fixture and materials already have a layer in their apartment to be filtered and drawn quickly in having to redo the layers each time I look for a material identical to my stock of material . the problem is that in the reports all the fixtures and structures that are in my database are counted to be incorporated into the report I would like it not to be all leaving and slamming individual by ...