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Hi, When i do the patch in MagicQ from Capture, then i see that a few fixture have a wrong setup. ex: in capture Ayrton Moduled 318 in MagicQ it's Ayrton Moduled 115 Is this due to a bug in Capture or in MagicQ Greetings

As a fair amount of our users have problems with ArtNet I would like to provide you with some advice on how to make things work! 1. Make sure that your console is really sending ArtNet. This is usually easy to tell by the furious flashing of LEDs on your network switch. 2. Make sure Windows is receiving ArtNet. Test this by downloading the tools (the DMX Workshop) from Artistic Licence and check if you can see the DMX values. 3. Make sure to exit any software receiving ArtNet. 4. Ins...

Hello all, I'm playing around with Capture and I have a fixture that I know has some pre-programmed macros built in to some channels (Varytec Hero Wash 300 FC) however when I enable these macros/programs via the DMX channel (I'm using MagicQ PC to control) the macro effect doesn't show in the visualizer Am I doing something wrong or does Capture support this level of detail Thank you

Hi,  Here is my setup :  laptop, Asus ROG Strix SCAR 17, Intel(R) Core(TM) i7-10875H CPU 2.30GHz   2.30 GHz Win10 22H2 RTX 2080 Super Here is the best quality i get !  [img]https://zupimages.net/up/22/51/b6y9.png[/img][/url] Far away from what i expect. What to do   Thank's

As seen in the following screen recording, I was wondering what might be causing this intermittent instrument flashing. I am connected to Catpture  with an Eos Family offline editor .  https://photos.app.goo.gl/SvKkAhogyPsVgVw79

Good day all, I am a beginner at using Capture, and have the 2022 Student edition (which I downloaded a few days ago). I have it connected to ETC Nomad via SACN on the same computer, porting out to a newly purchased (only used for this so far) network switch. For some reason I can't work out, some of my fixtures are moving and activating of their own accord. Nothing is overlapping on my patch, and its very confusing. The specific fixtures are VL3000s and Robe ColorWash. If I were doing this i...

I watched others use this device with no problems, but I cannot seem to make it work with my full spec Macbook pro 16inch.. it works a few minutes and then starts to bog Capture down. It starts with a few missed commands and ends as an almost total freezing of Capture. 3D connexion support has not been able to solve this.. they suggested re-installing, other USB converters & hubs, nothing helped.. they gave up.. anyone had the same issue Cheers, Eric

Hi there! I have a problem with connection between capture 2022 and my chamsys mq80. My network is in 2.0.0.124 on the computer. Mq80 is 2.0.0.1 First of all, it work fine if i open a file on capture 2021! But with capture 2022, the connection do not work in a first time. If i open a project on magicQ on the same computer with the good ip, connection is ok. I close the magicq on the computer and capture is able to link with my M80... but the fact is that my Mq80 starts to lag. If i d...

Hello, when I attempted to download and launch my copy of Capture 2021 on my new laptop I got the error: Capture is unable to start due to limitations in your video card and/or its drivers. This is a new laptop with the following specifications: 12th Generation Intel Evo Platform Core i7-1260P  16GB DDR4 3200MHz RAM  2TB PCIe NVMe M.2 SSD  Intel Arc A370M Graphics (4GB GDDR6 dedicated)

Hello,  I am just wondering if Capture 2021 will be fully working on the MacBook Pro with the M1 processor.  I heard there was some issues with it on Capture 2020 and I am just wondering if it will be able to run Capture 2021 at a good/high quality before I purchase my first capture license!