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Hey, I got an old capture file (timestamp said 2015) with c2p extension. I tried to open it in capture 2019 and capture 2020 but both report 'Project Open Error'. Is that because the file is from an older version or is it a problem with the file. Cheers, Hugo

When we patch fixtures we can see the current values in the universes tab, but this doesn't work with cameras. If I patch a camera, the universe preview window doesn't show the values unless I'm sending them externally. It would be great if I could see the current camera position while I change things with the cursor, so I could send the same values from my external communication device to quickly change the camera coordinates.

Hello there, I have created a show file in ETCnomad v2.9, created an entire setting with lights in vectorworks, exported that to capture. But now I'm having an issue where random channels will spontaneously turn on; random lights turn on, random gobos are activated in moving lights random color, and random movement. It seems that the only way it goes away is either through waiting (as if the fixture/address realizes it shouldn't be on) or if I force 'overload' the lamp to do a lot of other th...

hello, we try to feed in serveral different ndi feeds from different software, to map as material, and also to view on serveral projectors, in every case and variante we try, there is no way to fade a video from any ndi broadcastsoftware in or out. it appears immedantly on 1 or 2 percent of fade in mediaserver. and it disapears from 1or2 percent to zero. in both cases as a switch and not as a fade is it normal in capture, so we can not simulate a simple videofade by ndi th...

hello, is it possible to feed in live ndi output from media server to a projector in ios app of capture on an ipad pro 2020 we only see the projector test pattern! sacn from lightning desk is no problem. but no media is shown from media server. thx. r.h.

Hello, Why I have thie message when I open capture 2020 with a MP2020 16' Rendering settings will default to Low due to driver issues with the AMD Radeon 5000 series GPUs. Thanks.

I have a recurring problem with importing fixtures from Vectorworks (using VW 2020). Most of the fixtures end up where they are supposed to be, but several get thrown way out in the virtual space, 100s of feet away. Is there a fix for this Is anyone else experiencing this

I keep getting a video card error ….'Capture encountered an issue with your video card' 'You can save your work, but Capture needs to be restarted. Update your video card drivers if possible and contact support if the problem persists.'.... Hardware: ETC ColorSource 40 AV MSI note book: 'Brand New' Processor - intel 8th GEN CORE i7-8750H Graphics Card - NVIDA GEFORCE RTX 2060 System Mem - 16GB DDR4 Video Mem - 6GB GDDR6 Storage - 512GB SSD

Hi to all, I have installed both the 2019 and the 2020 versions in a mac osx System, and the luminance property of the materials does not work (for example when I try to create video screens) in the 2020 edition (while it works perfectly in 2019 version). I'm asking if it is aknown issue, if I'm missing something, or if it is a problem of mine. Thank you for the attention. Alberto

hi: i need to work with some pr lighting fixtures in a new project, but i cant find 1 fixture library and another has no gobo patterns. fixtures in this case are: PR lighting blinder 360 (PR_8330) JNR 350BWS (JNR-8152A) how can i update de fixture library or who can halp me  thanks in advance and greetings from mexico