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The capture fixture for the Showtec Phantom 3R Hybrid has a wrong sequence of the gobos. Can I reorder the gobos or has this to be done by the Capture team best regards Bernd Schamburg

how    i have Capture 2019 Quartet   Since the 3rd of February we are in our so called 'grace period'. This means that all New Licenses of Capture 2019, or Version Upgrades to 2019 from previous product versions, will be upgraded to Capture 2020 free of charge (once it has been released)! Edition Upgrades to higher Capture 2019 Editions are excluded. Instructions on how to upgrade for free will be emailed to license owners after the release date. There wi...

Hi, When can a GrandMa3 be connected to Capture 2020 software Thank you!

I have a project folder in which I keep all Capture related fiile for that specific project. there are plenty of still and  video files added to various Video players which all work just fine.  The prolem is that when I move this project folder from my macbook to my desktop PC all the video links aer show in red as they have lost their reference.  I realise that by moving the project folder the software is lookiing for the last directory structure which has changed and despit the referenced file...

Hi, I have seen in the connectivity window that there is an option for PSN. This is great but after that how can I assign the PSN Marker to an object Regards Chris

Hi Guys! From version 2019.2.7 dmx mover from 'Buil-In' library not working for me, dmx rotator working ok. I try different dmx modes, no luck. Is there anyone who has same problem, or just me  Best Regards! Dian Tuhchiev

Купил MacBook и при активации ключа пришлось разблокировать в ручную, но получив код для разблокировки всплыло окно 'Введенный код неверный. Убедитесь, что вы ввели точный код!' Код копировал и вводил вручную, но результат тот же! Как это исправить

hi ... i need to creat a new work station for capture and i have some question... 1 graphic card it' better nvidia quadro o r rtx geforce 2  one single graphich card o r multiple graphic card 3 amd or intel nobody can help me thanks ...

I have a very simple living room set I am desiging with two chairs on a 10' riser and a small round table between them.  When I insert the first chair I can rotate it easily 45 degrees from facing directly towards the audience and downstage.  However, when I add the second chair next to it, no number or degrees of rotating will let me place it (mirrored) to the other chair.  What am I missing  Can anyone replicate this to confirm Thanks in advance for any help Martin

Hi, i have resieved unknown fixture, and i cant find its fixture library in capture base. How can i create new fixture library/