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I have a friend that finished a design in Vectorworks and wanted to bring it into Capture to visualize but when I bring the data instrument file in it all the fixture are placed all over the place. But the dwg file comes in fine. I can't figured out what the problem is

Can using and eGPU (external graphics card) improve performance will it work with capture 2019 & 2020. Also do a you have a recomended card that will work best with OS 10.14 and capture.

Okay, I have had this problem across all versions and Platforms of Capture. I Create a Truss tower with Truss base, Truss and Lights. I then group it all together. Now, I want to clone that group and move it to a specific X,Y,Z, coordinate. If I do this through object properties, it will move each individual item of that group to that position instead of moving the group center to that position. This is quite annoying when I have LD's looking for specific local for towers and groups of li...

BONJOURS  ACTUELLEMENT UN PROBLEME  IMPOSSIBLE DE FAIRE LA CONNECTION DE MON ON PC VERS MON CAPTURE  JE LE CAPTE BIEN DANS MON RESEAU CITP 'VISUALIZERS' MES IMPOSSIBLE DE PRENDRE LE CONTROLE DE MON CAPTURE  EXPORT DE PATCH VERS LA GRAND MA OK  MERCI D'AVANCE

I have a VectorWorks file that I am exporting as a DWG so that I can import it into Capture.  When I import it into Capture it does not import the 3D models.  Suggestions

I saw on the fixture  location report, there was a ‘coordinated’ but it is always empty for battens.

For a typical line set on a plot, I’ve always shown the purpose of the batten (1st Electric, etc) and the distance from the plaster line. I’m having problem with this in Capture. Unit works fine for purpose.  But I’d think there was an automatic way to show distance from plaster line, especially if the 0’ line was also the plaster line. Any suggestions, other than manually typing distance Also, I saw on the location report, there was a ‘coordinated’ but it is always empty for battens.

Hi, I am using Capture with Obsidian Onyx over sACN. Controling fixtures from Onyx works fine, but is there a way to control the fixtures directly in Capture to change the DMX values of Onyx It would be very nice to configure the pan-tilt in Capture, then use this position in Onyx. Thanks

Hi all. I have made a full design for a musical in capture 2018. Stage, props, trusses and of cause fixtures. Fixtures are placed in the trusses, but they are not yet patched, Now I have connected an Avolites Titan mobile under the assumption, that I would be able to patch the fixtures in Titan, but the exixting fixtures in capture does not show up in Titan. If I patch new fixtures, they pop up immediately, but the original ones are ignored. What am I doing wrong Best regards, A...

Hi there!  My qestion is about 'Reflectoin plane' i've donwoladed demo amd student versions of Caprture and it doen't work both. I've already wathed tutorial on YouTube adout this topic. I tested Capture on Mac os Mojave - with Radeon Pro 580 Could you help or explaine whis is the resaon might be