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3 Replies and 1049 Views
Slow, laggy, and crash
1049 3 - Started by CMB82, last post from Vasilis Ziogas
Is anyone else having huge issues with speed with the past 2 updates It seems to have gotten slower over the past couple of months. It is odd as I have a 3 month old MacBook Pro i9,16gb ram 2.6ghz processor with desiccated
Radeon Pro 560X 4096 MB. When I connected my Ion via ArtNet, if I got through to many cues it crashes, if I move fixtures around it lags and crashes, and all I have is a basic imported model, and a rig made in capture. It is not a huge rig either, so huge gig rendering based...
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1 Replies and 742 Views
Activation Support
742 1 - Started by Joseph Massey, last post from Vasilis Ziogas
Having an issue with activating a license - Any idea on how long it will take to get a reply from support Deciding whether to right off doing any paper work today
Thanks
Joe
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1 Replies and 619 Views
Problems with ROBE 100 LED Beams and Capture atlas
619 1 - Started by Deleted User, last post from Vasilis Ziogas
Hi,
Wonder if anyone can help me
I'm having a slightly weird thing happening with my Capture atlas project and this particular fixture the Robe 100 LED beam.
If I go to the library and find this fixture and add this to my project and give it a DMX address it works fine, If I then save and close the programme and re open it when I click on the fixture they are doing weird things there strobing and not giving out full light, if I then go to the fixture in the fixture list remove the dmx address t...
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1 Replies and 702 Views
Artnet no longer working with version 2019
702 1 - Started by Cole Pierce, last post from Vasilis Ziogas
I just upgraded my 2018 symphony to 2019 and lost connection with my console. As soon as I downgrade back to 2018 without changing any settings it works fine. Is there some kind of new setting I need to check on version 2019 for it to work correctly
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1 Replies and 602 Views
Making object unselectable...
602 1 - Started by Elie, last post from Vasilis Ziogas
Hello! I have just started to play with Capture! Love the smoot rendering! I guess its a pretty basic question but i can't find any answer on the manual or tutorials..
im looking to make a group of object unselecable.. i looked in the layes option, i can make them unmovable but i still select the venue in the background
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1 Replies and 724 Views
Can&39;t register - invalid file name for license key
724 1 - Started by kedya, last post from Vasilis Ziogas
Hello I've just bought a Capture Atlas from a local dealer iDJ here in USA. I was trying to register and get a license key. So I went to the first window entered my data and was asked to save the key file. I taped a name for a file like 'Capture key' and saved it. Then, when I'm trying to install that license key it shows error - The key file has an invalid file name.
Please let me know how to proceed.
Thanks.
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1 Replies and 723 Views
Internal error and missing fixtures - Student Edition
723 1 - Started by nic, last post from Vasilis Ziogas
Hi,
I've been using the Student Edition version of Capture for a few weeks, but today, when i try to open a project an alert display telling me that 'An internal error occured', so i try to start a new project, but i notice that there is no fixtures or truss in the 'library' tab.
Did someone has the same problem
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2 Replies and 792 Views
Fixtures won&39;t work
792 2 - Started by Mozer92, last post from Alexander Joseph
I am trying to put fixtures onto my plot but it is not working. I can make a stage no problem. But fixtures and objects are not working.
I did recently install an update and it looks like my license is good.
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