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Just upgraded my MacBook Pro and It is not seeing any signal from my GIO, I have confirmed I can both devices are on the same network. able to ping the GIO from the MacBook, and made sure streaming ACN and ETCnet is enabled on the GIO. I have also confirmed I am sending those signal with ETCnode and ENTTEC ethernet to DMX to a fixture. So I am assuming the issue is in the Mac. The firewall is turned off and no connection. Thanks for the help.,

Trying to export a Vectorworks (19) model into Capture (Nexum). All of my instrument data comes in just fine, but the model of the theatre is at a smaller scale and I can't figure out what I'm missing. All my design layers in this VW file are 1:1. I know it's a problem with the model and not with the imported instruments because when I clone something in the imported model by say, 2', it moves way further than '2 feet' would be. What am I missing I've done this before with no issues. Screensh...

Hi, In the Fixture Window. If you have Omnidirectional Bulb as a fixture. You Can't add a Circuit number. No cursor appears when you double click. Is this intended In Theatre these are often Practicals. And the circuit number is not the same as the Channel number. Thank you Keith

Hi everyone, I have a question, I don't understand how to create a Filter List in the drawing menu. All buttons stay in gray and inactif. Thanks, best regards

I am have problems with the live view on a mac Mini Moving wash and static colour changing fixtures render OK but Moving head profile fixtures do not seem to render properly although they do on my MacBook. seem to have big white lines. I have tried changing the resolution of the monitor but nothing seems to improve the live view. Any suggestions on changes would be appreciated. Mac mini running High Sierra

Hi, Ever since updating to macOS Mojave, Capture has been running WAY slower than it did on High Sierra. It might be something about OpenGL, but even on the new rendering engine, it's crazy slow. (I'm using the student edition). It's driving me crazy because everything else on my Mac is slow as well while rendering live in Capture. Can something be done to fix this pronto And just for the record, I still prefer the OpenGL legacy rendering engine. Thanks, Matthew.

Noticed the text in the white windows is also white when running in dark mode. Once selected it has light gray background.

Hello, Rookie with capture, i'm trying to hang fixtures on a dwg file which represent my roof scene (making by my rigging department). When I'm trying to hang a PC (like RJ 310HPC), the PC make a 'hole' in my rigg, remplacing the truss by himself - Question : How use the dwg file to hang fixtures Thks for answser Regards - Olivier

as i understand corect in Capture you can focus (Shutter Frames) only 1 Profile Fixutre at the time and only with the mouse. There is no 'Framing shutter' data information. Thats annoing if you have to focus 80 Profiles with the same Focus Information. It would be a help If once you chose a Fixture your arrow Keys of keyboard are mapped to Shutter Frames and by holding 'shift' you can rotate it. Selectetd multiple Fixtures dont let you edit Shutter frame information. If it would be Shutter Fra...

I’m using Arkaos Media Master Pro 5. The CITP stream into Capture comes in upside down. Any setting I’m missing here I thought it may have been the projector upside down but if I look at the media tab the small preview is upside down. Using Capture 2018 Symphony 24.1.4