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Hello. I am trying to open the latest fixtures library for Capture 2023 and when I try to open the file it says: 'el tamaño del archivo es oncorrecto. los datos están perdidos..' 'the file size is incorrect. the data is lost..'

The symbol key in my plot is not showing any fixtures. The drawing was imported as a sketchup drawing and I have replaced all the fixtures from the drawing with drag and drop fixtures from the capture fixture library. When i create a new stage with fixtures they work as expected with the plot and symbol key. I tried removing all fixtures, saving the drawing, then reopening and reinserting all the fixtures. but this still did not fix the issue. Does anyone have any ideas please. Thank...

hello - i am building a show and the venue has a number of Equinox Fusion 200 Zoom Spots and some Equinox Fusion 260ZR washes.. for some reason I am not able to see them light up in Live mode, other fixtures on this design work fine ( ADJ Jolt, some Source 4 etc.. ) . Tried a few other Equinox fixtures and they also seem to have a problem coming on..  anyone else experience this am i doing something wrong

Hello, A colleague has recently created a capture presentation for me with 3 x CS-1000 mk4 Lasers in the rig. I am sending DMX to them to trigger built in patterns but not seeing anything in Capture. I have checked they are correctly addressed and can see that capture is receiving the DMX being sent on the correct channels. (see screenshot) Also no test pattern appears from the lasers, I don't know if this is normal  I'm grateful for any help. Thanks. Screenshot

Hello, I've got an issue with adding custom text to fixture name in Symbol key legend. When I add text - name dissapears. Can we add option, that only add text to name without deleting. This would be so helpfull. Greatings, K

Can anyone use sound function in any fixture I'm struggling with it, Capture doesn't seem to listen to any sound Mac Os Sequoia, Capture 2025 and QLab

When Im trying to use strobes they wont strobe fast at all. Once it reaches 3Hz it just stays on. I have tried with SGM q-7, JDC1 and Atomic 3000. I have tried two computers, and a new file of both computers. https://streamable.com/5djugi Reproduce: New file. Add strobe. Turn on dimmer in Capture, and adjust shutter.

hello, we try to use the chateau demo file from download section, but it is not possible to open it with 2024. so where can we find a chateau demo file for 2024 thx.

Hey all, I'm having a really weird issue. My materials from the library are acting as though they don't exist. The biggest issue is that I can't map my video wall with an image because the material that I try to map are acting like they don't exist. I have downloaded the latest library. I didn't have this issue in Capture 2024. See my screen shot below.

hi everyone, i'm trying to find some workaround to create an Arri 4K Motoryoke, unfortunately without success. so, i take the Arri Compact 4000 Theatre fixture, attach a Yoke to it (Licht-Technik MB Studio 2000 DMX), Pan/Tilt and even the generic Barndoors work just fine (which is great), BUT i can't manage to control zoom via dmx. i tried a lot of different yokes, some with zoom parameters, some with focus parameters, but none of them passes the received dmx values on to the a...