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Hi, I want to upgrade my Duet 2021 to Quartet 2022.  On your website, I can just buy a complete new licence or upgrade Duet 2021 to Duet 2022. I tried EVERY SINGLE european reseller listed on the website. Only one is actually selling that upgrade, but I need to company to buy which I do not have. Most of them do not even sell Capture... Seriously Maybe it's time to check/update all of this. I wasted 4h and still don't have my upgrade ... So, where can I get my upgrade Please. Than...

Unfortunately, my capture mobile is updated to new version today. But I need 2021.1.9 version. Is there any chance to download it I am using iPad. :(

Hi. I am a BEYOND user. There is no problem connecting BEYOND and capture. I want to visualize multiple lasers I don't know the setting. BEYOND controls multiple lasers individually with a fixture number. There is a setting item that matches this number. Is there such a parameter All the Best. oku.

Hi,  I bought a licence today and i did not receice any email and licence. Nothing in my junk... Could you hep me please Thanks

New to capture. I see a lot of folks using capture and while controlling the fixtures via an external DMX console, the camera moves in and out of the scene. The scene seems to be predented in fullscreen.  How can I achieve this Does Capture have a mode where I can have like a full screen live render including predefined camera movements

Hello ,  I am trying to use the alpha channel and cast shaddows with lights. My setup is:  Resolume Arena 7 (playing a vaideo with a green screen) -> NDI to capture -> Added a box in capture -> changed the depth to 0mm -> added a texture using the NDI feed with alpha to mask/blend and playing with the attribute but no luck so far.  I tried using different lights to cast the shaddow and i also tried the internal media server but this didn't helped at all. What object should i use to add ...

Hello, I create a Pdf with Apercu in mac. I don't understand why some pdf it's ok for import in Capture and other make an error Thanks.

can someone tell me how to upgrade my atlas version to 2021

A lot of my installs use custom pixel work. What's the best approach to represent diffused strips Specifically, I have 80x 4m RGBW strips with 80 pixels each over sACN. Is there a method of doing diffusion in general for things like rear-screen projection

Is it possible to capture texture generators controlled via DMX in movie snapshots Just figured after rendering that my custom drum riser doesn't seem to have been recorded. Cheers