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My Capture says locked, I have been working on a project for a few hours and can not save it. It says I have to go to the website to unlock, I did but it will not allow me to unlock..it says - interval. I have no idea what this means. I also have to request in email to support to get it unlocked but they do not reply. this is absolutely pathetic.

Hello, I'm trying to use the Generic Led Tape fixture, but I'm having trouble having more then one led on the tape. Any advices

Hello all !!! I tried to replicate the steps that Lars doing in the video 19 of the capture learning serie in order to control camera positions via DMX. I believe I followed the steps one by one correctly, and for some reason I can't figure out, I'm unable to change the camera position. Here's a short video showing my process. Maybe someone can tell me why I'm not getting the expected results. And yes, english is not my mother tongue☺️.  Thanks a lot for your help ! Have a nice day ! ...

I have some movers that are just not very 'fast' If I tell them to move back and forth every 3 seconds, they change directions every 3 seconds but they don't travel as far as they would if I allowed them 10 seconds to move the same DMX value between direction changes. Basically, they accept the changes to when they should change, but if they don't get there in time and the direction change command comes, they change directions before ttraveling as far as the DMX command told it too.  They'...

Hello everyone,  can I save basic looks or lighting scenes in Capture itself (without a connected lighting console) so that I can call them up again next time and don't have to set everything up again manually  Thanks in advance. Benjamin

(Just bought Capture 2024 solo a month ago.   Finally getting it dialed in). Question: Are there more people pics/profiles that can be loaded in Personally, I don't care, but the band saw the visualizer, and a couple of them fixated on the fact that the person in it looks nothing like them.  Female drummer, female sax player.  male guitarist, etc. I'll deal if not, just curious!

Hi all !!! I'm trying to add a fixture to my design, but instead of, let's say, a source four, it brings me a square that once in the design just won't move. When I try to move it, it goes right back at the centre. It happens to me sometimes. Any idea Thanks a lot ! Pace

Hello In this picture RED one is from Capture drawing , BLUE one is import from Autocad  If i print this on A4 even A3 format marks are too small to read. Is there any way to get lager number marks for Fixture and DMX  adress Number in Capture

Hi all !!! I'm looking for a explicative video of how to make a presentation using camera movements.  There is a short one name: 'camera' that is part of the serie: 'capture learning' but it is not very detailed. I'm looking for a video where I could learn more about that subject. If someone could direct me to one, I would really appreciate. Thanks a lot ! Have a nice day ! Pace

How do i create a generic fixture. Im helping out a curch that bought a bunch of elipsoidial and fresnal type LED fixtures. I need to make an 11 ch RGBAL fixture for the elipsoidial and a 11 channel RGBLA fixture for the fresnal.  Thank you