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Forums Official Feature Requests
Update without email?
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Colin Bone
Basic Member
Posts:17 Basic Member

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2024-05-04 15:47

    TBH the whole faff of filling out 3 boxes of the same data, receiving and email with a link for a download, then realising it's a windows/mac only link and then having to repeat the whole process as your 2 install slots are on both OS's. just a little annoying.

    Can we get a more streamlined process every time we open capture and are notified of a newer version please?
    1

    Lars Wernlund
    Staff Member
    Posts:2016 Staff Member

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    2024-05-04 16:03

    If you have an account and are logged on to the site, it's just two clicks and the files download instantly!

    Technical Director
    Capture Visualisation AB

    Colin Bone
    Basic Member
    Posts:17 Basic Member

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    2024-05-04 19:18

    Ahh! That must be the trick!
    Every time I return to the site I am not logged in, so my upgrade experience has been that, making me think it's the "normal" experience.

    Will look into why my browser does not remember login status and autologin (where it does in most other sites).

    reedrc
    New Member
    Posts:3 New Member

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    2024-07-02 23:09

    Bunping this topic. Having to go to the website and login seems clunky. Would be much better and more efficent to have the app update internally from the app itself. It's got a funciton to report that there IS an update why not build it into the app other than "go to the website, login and download it" would seem more user friendly. 

    Kind Regards,

    Ryan C. Reed
    Illusion Entertainment/
    Half Moon Bay Studios

    https://www.illusionentertainment.com

    Lars Wernlund
    Staff Member
    Posts:2016 Staff Member

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    2024-07-03 08:12

    Did you try checking the "Remember Login" option when you log in? That way you should remain logged in next time you visit our site.

    Technical Director
    Capture Visualisation AB

    reedrc
    New Member
    Posts:3 New Member

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    2024-07-09 05:43

    I was told this was the place to submit feture requests by your support people. I wasn't looking for tech support.And yes. I'm aware of the login feature on the site. But thats not my request. 

    Kind Regards,

    Ryan C. Reed
    Illusion Entertainment/
    Half Moon Bay Studios

    https://www.illusionentertainment.com

    reedrc
    New Member
    Posts:3 New Member

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    2024-07-09 06:27

    Should Look Like this see? The user presses update shows a progress bar, the installer auto launches updates and re-opens. And bingo bango. Donezo.See? Simple.

    Kind Regards,

    Ryan C. Reed
    Illusion Entertainment/
    Half Moon Bay Studios

    https://www.illusionentertainment.com

    Erik
    Basic Member
    Posts:13 Basic Member

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    2024-07-10 12:10

    I'm on team Ryan here, why not have the program download and update itself? Its allways a hassle to do the website rout.
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