Forum

Hello,

After it asks for the password and you give it could you please verify that the library is installed? And if you see it installed, does it ask for a password again next time?

In MAC OS, keeps asking for a password. I even tried to update the library manually, from the menu update library function. Says the Library was up to dated ( but was too fast ) you restart and all goes fine,.. bla bla bla And when I restart, asks for a password again. The Library is Full, but I am not able to know if is a OLD one 2.7.10 or if really gets updated. I installed several versions, and never has a problem, but 2.7.11 on a MAc is with this little thing. All works just fine, is just little enoing be asked for a password all the time. Regards

Hi Bortolotti,

We have been experiencing a lot of problems with library updating recently and are changing the system in version 2.8.

If you wish to delete the library you have manually, in the Finder "Go"-menu, choose "Go to Folder" and enter "/Library". Once there you will find under Capture Polar a folder called Library. Delete this to completely clean out the library.