Register
Search

Forum

Forums Community Support Issues
No Views, Blank white workspace.
You are not authorized to post a reply.

Chris_FFX
New Member
Posts: New Member

--
2012-08-14 11:50
    Hi, I have recently installed capture polar 2.6 on to a new pc spec: CPU: Intel core i5-2300 M/B: Asus P8H67 Ram: 8gb DDR3 1600 Graphics: Asus HD6850 Direct CU When I open either an existing project or a new one all the work spaces are blank white. I have since updated capture to version 2.7 and last night to the latest 2.8 with exactly the same problem. I was also running ATI catalyst 12.3, I have updated this to the most recent 12.6 with the same problem. Now I have run out of ideas as to what could be causing the issue?? Any help is greatly appreciated. Many Thanks, Chris

    Lars Wernlund
    Staff Member
    Posts:2063 Staff Member

    --
    2012-08-17 16:48
    Hi Chris,

    I'm assuming that what you mean is that when you create a new project or open a project, the views appear blank white? If that is the case, then it's a graphics driver issue. We are having problems with the catalyst drivers, and I would have recommended sticking to the 12.3 drivers.

    However, in order to get this fixed, if you could please e-mail the Capture.log file from you home directory after this has happened, then you might be able to help us find a solution to this problem!

    Technical Director
    Capture Visualisation AB
    You are not authorized to post a reply.