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Presentation File Issue
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John Huson
New Member
Posts: New Member

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2012-09-17 18:36
    Hi,

    I appreciate that this is quite a broad question, but any ideas as to what might be causing the problem would be appreciated.

    I have created a capture file on my usual Windows XP machine and then saved it as a presentation and transferred it over to a Windows 7 Home Premium laptop. The .exe file works fine on my Windows XP machine but it crashes pretty swiftly on the Windows 7 machine.

    Just wondering where I should look first to try and resolve this problem.

    Many Thanks
    John

    John Huson
    New Member
    Posts: New Member

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    2012-09-18 11:20
    Just to add that I have checked that the Windows 7 machine has the latest Graphics Driver. The machine in question has Intel HD Graphics in it, are there any known issues with this?

    Only other thing I can think of that may be causing a problem is that the presentation exe file is being created on a 32-bit version of windows and I'm trying to run it on a 64-bit version of Windows. Is this likely to cause the problem?

    Lars Wernlund
    Staff Member
    Posts:2016 Staff Member

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    2012-09-19 19:28
    Hi John,

    The 32-bit thing shouldn't be a problem, but it most probably is a graphics driver issue. The best way to know would be to check if you can run the regular version of Capture on the machine!

    Technical Director
    Capture Visualisation AB
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