Search

Forum


No light output unless i load new fixtures in?
You are not authorized to post a reply.
New Member
Posts: New Member

--
2014-01-13 09:30

    I am running latest capture with latest drivers for gpu ect, and hog pc.

    I have a show i am programing and have just loaded it again but for some reason no fixtures output any light or move at all, even tho they are all patched correctly. If i add a new fixture not of the same make or model and patch it into my console, it works fine. if i start a new show and add my lights again, they still dont work. the fixtures that arnt working are martin mac 101 and cp sharpy.. also atomic strobes and 2 lites. this is kind of urgent as i am to be going on tour with this show soon and need to continue programing.

    New Member
    Posts: New Member

    --
    2014-01-15 22:22
    • Accepted Answer

    Please can help me with this? has abyone els had fixtures in capture simply stop working?

    Advanced Member
    Posts:66 Advanced Member

    --
    2014-01-16 01:17
    • Accepted Answer
    I myself have not encountered this problem.

    I suspect you already have the latest version of the software and the library.

    Try opening a new file and extract your old show in the new file.
    New Member
    Posts: New Member

    --
    2014-01-16 01:41
    • Accepted Answer

    Yes I have the latest version, latest GPU drivers, latest library ect. If I start a new project and drag a mac 101, clay paky sharpy, atomic strobe or any other fixture that was in my old show, these can not be controlled. How ever if I drag in mac 700 or any other light from the library that I was not using in my show, they all work perfectly. It is as tho the library files for the mac 101 sharpy, generic 2 light and atomic strobe are some how broken. I have tried to reinstall capture, I have reinstalled graphics drivers. I have reinstalled hog 4 PC and connectivity drivers.

    my system is a windows 8 machine running 3 monitors on 2 graphics cards. I card drives te 2 touch screens I use for hog 4 PC, the other is only used for capture on a 3rd monitor.

    If I save my show on a USB and open it on a laptop, then network my PC and my laptop, the mac 101's, cp sharpy's and all te other fixtures work fine. Knowing this, and the fact that these fixtures don't work in any new show I try to make, I can assume with certainty that te problem I am having is not with my show file, but with capture it's self. I am also occasionally getting a connection error when running from my laptop. When the connection box opens up during capture start up, it says unable to connect, and says something about a .dll corruption. This usually goes away tho if I hit reconnect a few times.

    New Member
    Posts: New Member

    --
    2014-01-16 01:47
    • Accepted Answer

    I really need someone from the capture support team to help me with this a I have little time to finish the show before it goes on the road. But any advice from anyone out there would be greatly appreciated.

    there is obviously something going on in the machine, or in the capture software. The network it's self is not to blame, more is the patch because as I said, while the 101 and sharpy ect don't work at all, all other fixtures I drag in do. The PC has all the latest possible updates from windows, hog, capture ect. There is no other 3rd part software on the machine and the machine is not connected to the internet. There is also no firewall, active antivirus or any other program. Just windows, hog PC, and capture.

    Advanced Member
    Posts:66 Advanced Member

    --
    2014-01-16 02:00
    • Accepted Answer
    thats weird.

    if u email me the file I can see if it works for me.

    hebbe@highvoltagedesigns.se
    New Member
    Posts: New Member

    --
    2014-01-16 02:49
    • Accepted Answer

    I will send in in a few minutes

    New Member
    Posts: New Member

    --
    2014-01-16 04:37
    • Accepted Answer
    [quote="Hebbe"] thats weird.

    if u email me the file I can see if it works for me.

    hebbe@highvoltagedesigns.se[/quote]

    i have sent the file. I am 99% sure you will not find any problems with it

    Advanced Member
    Posts:66 Advanced Member

    --
    2014-01-16 05:37
    • Accepted Answer
    It worked alright for me.

    hopefully Lars or someone else in the team explain the problem.
    You are not authorized to post a reply.