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Capture Argo in Surface 2 Pro
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tapiojar
New Member
Posts: New Member

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2014-10-14 19:16
    Hi

    At first great work with Capture Argo! Running in MacBook Air (Intel HD 4000) slightly better than Polar.

    I have only one problem with my Surface 2 Pro: Capture Argo refuses to start. I'm getting startup error popup "Capture is unable to start due limitations in your video card and/or its drivers." Of cource I re-installed Argo and updated latest drivers for graphics card and I'm running Windows 8.1 with latest updates. I think this quite weird because Surface 2 Pro has Intel HD 4400 and it's littlebit more powerful than HD 4000. Of cource both are not very good but still it would be nice to have Argo get working in Surcafe 2 Pro.

    Do you have idea where to start troubleshoot this?

    John
    Advanced Member
    Posts:53 Advanced Member

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    2014-10-15 20:00

    I have the same problem with a Gigabyte Brix. It has INTEL HD 4400, Argo won't start, same window pops up.

    Lars Wernlund
    Staff Member
    Posts:2018 Staff Member

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    2014-10-16 09:05

    Hi,

    We have identified some oddities with the Intel HD 4400. The drivers have a very peculiar (wrong) opinion on a technical detail, we're currently investigating if there's a way of fooling it to not have an opinion and just do what it should.

    Technical Director
    Capture Visualisation AB

    John
    Advanced Member
    Posts:53 Advanced Member

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    2014-11-01 17:10

    Got a chance to upgrade the PC and version 20.0.18 launches and so far runs fine on the HD4400 so hopefully works

    for others using the INTEL HD graphics. Thanks Lars!
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