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Capture to Argo upgrade today issue
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schweitzer22
Advanced Member
Posts:57 Advanced Member

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2014-11-20 15:31
    Hi I just upgraded and when I open up Argo all of my viewports are white and I can't do drag any objects or do anything. I opened up a show I did on capture and its all white with the same issues. Anyone else have this problem?

    schweitzer22
    Advanced Member
    Posts:57 Advanced Member

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    2014-11-20 15:40
    I don't even have the view ports labeled, also when I put the project name it remains highlighted and no matter where I click in the design field it remains highlighted.

    Lars Wernlund
    Staff Member
    Posts:2018 Staff Member

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    2014-11-20 15:52

    Hi,

    That would be a typical video card / driver problem! Check for video card driver updates.

    Technical Director
    Capture Visualisation AB

    schweitzer22
    Advanced Member
    Posts:57 Advanced Member

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    2014-11-20 16:02
    My video card is up to date. I had no problems with Polar. will it not work on this computer now?

    Lars Wernlund
    Staff Member
    Posts:2018 Staff Member

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    2014-11-20 16:05

    Hi,

    Capture Argo uses more / other features of OpenGL than Capture Polar. If your video card and / or driver does not support these features then Capture Argo will not run on that machine. Which graphics card does your computer have?

    Technical Director
    Capture Visualisation AB

    schweitzer22
    Advanced Member
    Posts:57 Advanced Member

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    2014-11-20 16:53
    I have a NVIDIA NVS 5200m

    Lars Wernlund
    Staff Member
    Posts:2018 Staff Member

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    2014-11-25 09:44

    Hi,

    Then I would recommend trying a driver update directly from NVidia.

    Technical Director
    Capture Visualisation AB
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