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License Issue - Please help
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New Member
Posts:7 New Member

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2015-04-25 11:12

    Hi All,

    I have recently received my Polar dongle and installed as instructed, I acquired the key file and installed it, Currently my Mac is saying no license installed and will not proceed to unlocking, I have tried to install the license file again but it says that it is already installed. I'm not sure where to go from here! I have emailed support but I'm expecting a reply till Monday and was hoping to get some work done on it today.

    Staff Member
    Posts:2018 Staff Member

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    2015-04-26 08:32

    Hi,

    Just e-mail support@ - we're not limited to office hours. :-)

    Technical Director
    Capture Visualisation AB
    New Member
    Posts:7 New Member

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    2015-04-26 14:00

    Hi Lars,

    Thanks for the reply, I have already emailed support@ just waiting on a reply.

    Many Thanks

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