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PeterD
New Member
Posts: New Member

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2015-07-05 22:12

    Hi there,

    I recently bought a copy but I can't seem to get the licence to work. I've created a licence key- file but i can't install it... I click the install button and select the key file but nothing seems to happen after that?!

    Have tried contacting capture them selves and no luck.

    Anyone else have any ideas?

    Thanks

    Peter

    Vangelis Manolis
    Staff Member
    Posts:542 Staff Member

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    2015-07-07 18:01
    Where did you try to contact us? All tickets are closed but since your actual name is not visible here I trust we have answered you.
    Sales Director
    Capture Visualisation AB

    PeterD
    New Member
    Posts: New Member

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    2015-07-07 18:22
    Hi there,

    No it hasn't been sorted I contacted support via email and left a post on facebook as well. My name is Peter donaghey if that helps you find the email from myself.

    Thanks in advance

    Peter donaghey

    Vangelis Manolis
    Staff Member
    Posts:542 Staff Member

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    2015-07-10 19:14
    And now that it is actually resolved you can all rest assured that the best way of getting support is simply mailing us through our support channels. By the way we do not offer support through our facebook page.
    Sales Director
    Capture Visualisation AB
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