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Macbook Stolen
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New Member
Posts:2 New Member

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2015-09-05 08:22

    Hello guys

    They stole my macbook with capture mechanism implemented on licensed SOLO : How do I reset the computer associated with the program ? ( the second license is installed on the desktop computer ) 
    Thank you
    cloud

    New Member
    Posts: New Member

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    2015-09-05 18:19

    Sorry to hear that, thieving swine.

    Your best bet is to email support@capturesweden.com with your license details, hopefully they should be able to sort this out for you

    Staff Member
    Posts:2019 Staff Member

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    2015-09-07 08:41

    Hi,

    There is no way to remotely "deauthorize" a Capture license activation. Once activated on a machine, the activation is permanent. As machines gets reinstalled, broken and stolen we allow additional license activations over time to compensate for any problems caused.

    Technical Director
    Capture Visualisation AB
    New Member
    Posts:2 New Member

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    2015-09-08 17:45

    Thank you Guys!!!!!

    I sent an email to support@capturesweden.com, I have written my problem and i sent my licence key: in one day I have received answer with another key file to load in capture!

    Thank you for support!

    Cloud!!!!

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