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New Member
Posts: New Member

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2009-02-06 21:09
    Hi,

    I cant seem to be able to save with my copy of Capture Bluelite edition. Is this a security/activition issue?

    Cheers,
    Staff Member
    Posts:2019 Staff Member

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    2009-02-10 11:39
    Hi Joe,

    The short answer is yes. As for the reason I do not know... it could be network related. If the problem persist, please contact me by e-mail!

    Regards,
    Lars Wernlund
    Technical Director
    Capture Visualisation AB
    New Member
    Posts: New Member

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    2009-02-12 12:27
    i have tried to re install the software but the problem still persists. I can open and create new projects but i can not save in any way.
    Staff Member
    Posts:2019 Staff Member

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    2009-02-12 17:36
    Hi Joe,

    Let's solve this outside the forum, it doesn't appear to be a general problem.


    Regards,
    Lars Wernlund
    Technical Director
    Capture Visualisation AB
    New Member
    Posts:4 New Member

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    2009-04-15 03:32

    Hi there guys I missed this thread first time thru the Forum my Capture Lightfactory console edition has stopped saving (I am using the 2005 version but the Polar edition has same problem) I have tried several full uninstalls including Registry cleaning and the product is still in Demo Mode from what I can tell even though the About screen says its the Console edition it dosn't time out after 90 min (I think) I need help urgently as I have a show that I expected to start using capture for due this weekend.

    Regards

    Stephen Lane

    Staff Member
    Posts:2019 Staff Member

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    2009-04-15 07:07
    Hi Stephen,

    It would appear that for some reason your LightFactory installation does not tell Capture to unlock itself. I suggest that you contact LightFactory support to see may need to be done!

    Regards,
    Lars Wernlund
    Technical Director
    Capture Visualisation AB
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