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File Access Error??
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DJEPRO
New Member
Posts:2 New Member

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2016-08-04 01:04

    In Capture Argo

    After working on a project for over 2 days now and saving multiple times with no issues I saved my project again and logged back in to find a windows dialogue saying: "Open File Error" in the header "A File Access Error Occured" in the description. Tried a different computer on the network, same issue. Tried copying to a local hard drive, same issue. Tried Restarting PC, tried updating to latest software version AGAIN, tried importing as model. Still has .C2p extension, and I can open files just fine. Is there any way to recover the work? This is behaving like a corrupt file. I can't say I am entirely suprised since Argo has horrendous crashing issues even on high end, stable PCs. Is there anyone who can help?

    Lars Wernlund
    Staff Member
    Posts:2019 Staff Member

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    2016-08-04 11:48
    • Accepted Answer

    Hi,

    As you write about general instability issues as well it doesn't seem far fetched that you're either suffering from instable video drivers or a shortage or RAM. Either way I suspect your file is corrupt. You could try sending it (by file share service) to support@capturesweden.com.

    Technical Director
    Capture Visualisation AB
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