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Atlas files Wont open in Nexum
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leluminaire
New Member
Posts: New Member

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2018-03-04 13:14

    I've just purchased Nexum and have found that my Atlas files aren't opening in Nexum. As soon as I click on the file from the previous version the program crashes. Please help!

    John S Nichter
    Advanced Member
    Posts:147 Advanced Member

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    2018-03-04 21:05
    Are you trying to open the files from the recent list, or from the Open project folder?
    I recall Altas would crash when trying to open Agro files from the recent list instead of the Open project folder.
    Wondering if you're experiencing the same thing with Opening Altas files with Nexum.

    leluminaire
    New Member
    Posts: New Member

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    2018-03-05 01:49

    Thanks for your suggestions John.

    Yes I've tried every way conceivable, opening it from the desktop, from a usb, from recent files. I've installed, uninstalled, removed Atlas, PC on, PC off and still crashing. Nexum will open, save and reopoen that saved file just fine but will crash when opening files from the previous version.

    I have sent the (one of) problematic file to Lars who will test it to see what the issue might be.

    Jamie

    John S Nichter
    Advanced Member
    Posts:147 Advanced Member

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    2018-03-05 17:16
    Hey Jamie,

    Sorry to hear that. I'm sure Lars and the Capture team will figure it out.

    If you're are successful, and you have the time, could you or the Capture team please share your findings in this post? Curious to know as I'm still a user of Atlas and considering the upgrade to Nexum.

    Best,
    John
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