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No Connection between Capture & Clarity on Mac or PC
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woody
New Member
Posts: New Member

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2010-07-27 23:20
    I've created my box, added fixtures, patched them to Capture Universe, ArtNet is on Univers 1 0 Subnet. In Clarity I have 4 Martin MAC 250 Entour's patched with Universe A and ArtNet Universe 1 and run a simple 3 step cue. I see nothing. Granted, I'm new at this. But I've read every forum thread related to this situation, watched every tutorial video, read both manuals and still nothing. I'm registered with Clarity and Capture. I've tried the exact same thing on a PC (with the loopback installed) and I get the exact same result - I see the floor and I see the fixtures but nothing else. Any suggestions?

    Vangelis Manolis
    Staff Member
    Posts:542 Staff Member

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    2010-07-28 10:14
    hello woody!

    the loopback adaptor is only required if both software are installed on the same pc and there is no active network connection. In other words it simulates a network. so question first, is both installations in the same pc or you have a network cable between the two installations, be that two pcs or a pc running capture and a console?
    secondly, in capture select tools, select options and then the connectivity tab. then choose the preffered network adress in case you have more that one active networks.
    finally if all the above are working fine in the Universes tab in Capture you must see the console output in the external universes. if you dont see them there it is a matter of console output or network problem. if you see them there then you have to patch them to the internal capture universes by selecting the internal and then doubleclicking the external. after this step if the fixtrues are patched to the internal universes and you switch to live mode you will see them lighting up and being controled by the console.

    looking forward for your progress, and feel free to mail us at support@capturesweden.com

    Vangelis
    Sales Director
    Capture Visualisation AB
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