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Basic Info on setting up Windows PC to accommodate Capture
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Uriahdemon
New Member
Posts:8 New Member

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2019-05-24 23:28

    Hi All,

    I have been using Capture 2018 for the past year with no issues. It did take some analysis and fault finding to get it working and mainly down to the Graphics software. Unfortunately I have had a PC crash to the extend I had to wipe everything and start from the beginning to setup and load Capture.

    I followed the script for the set up I made previously but now I cant event get the windows on Capture to show anything. I get a message of 'Unable to show project windows please check graphics driver update' I have the latest but it is not working now..... can anyone help please.....???

    Vasilis Ziogas
    Staff Member
    Posts:652 Staff Member

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    2019-05-25 19:55
    I suggest contacting support@capture.se directly with as many details as you could share in order to receive personal help on your issue.
    Product Specialist
    Capture Visualisation AB

    Uriahdemon
    New Member
    Posts:8 New Member

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    2019-05-25 21:26

    Hi Vasilis,

    The problem is that I had to re-install Capture 2018 24.1.13 (an older version) which now works fine. So the newer versions of Capture 2018 demand better graphics from a PC which is not affordable.

    Rgds

    Richard

    Vasilis Ziogas
    Staff Member
    Posts:652 Staff Member

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    2019-05-29 10:09
    In Capture 2018 v24.1.13 we introduced our new rendering engine that has been made default since v24.1.14. The new engine should be lighter for your hardware along with better performance, as long as your graphics card drivers support it. There is also the option to use Capture 2018 latest version 24.1.25 and choose to use the older OpenGL based engine (Tools->Options-> choose yes to the Legacy (OpenGL) rendering field)
    Product Specialist
    Capture Visualisation AB

    Uriahdemon
    New Member
    Posts:8 New Member

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    2019-05-30 20:45

    Thanks Vasilis, I will give the new config a test with an update.
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