Register
Search

Forum

Forums Community Support Issues
Omnidirectional Bulb Crashes 2019 & 2018 - but not Capture Nexum
You are not authorized to post a reply.

syntony
New Member
Posts: New Member

--
2019-06-20 04:30
    I have downloaded all four (including student) and found that only Capture Nexum allows me to light the the Generic Omnidirectional bulb without crashing.

    Macos Mojave 10.14.5

    Intel 4000 HD

    Is it at all possible to configure the other versions to use this rendering engine? Is it possible to obtain a working copy of 2018 Nexum for my use?

    Thank you,

    James

    syntony
    New Member
    Posts: New Member

    --
    2019-06-20 05:04
    I can report that it is an issue with the Metal rendering engine, as when I enable Legacy OpenGL rendering in Capture 2018, the omnidirectional bulb lights with no issue.

    Vasilis Ziogas
    Staff Member
    Posts:652 Staff Member

    --
    2019-06-25 01:08
    Thank you for your feedback and for your effort on trying to find a solution. We did replicate the issue you described and we are searching for the reason for this behavior. A bug fix will be available in one of our next releases.
    Keep in mind that for such issues, it's advisable to contact directly support team at support@capture.se in order for your request to be served faster.
    Product Specialist
    Capture Visualisation AB
    You are not authorized to post a reply.