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Some fixtures not allowing to be added
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Matt
New Member
Posts:1 New Member

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2019-08-19 11:47

    Hi,

    Many of the fixtures and trusses won't let me drag them into the drawing at all. I've tried restarting the program with no avail.

     

    Vasilis Ziogas
    Staff Member
    Posts:652 Staff Member

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    2019-08-30 23:23
    Could you please download and install the latest Capture library from our website and try again?
    Product Specialist
    Capture Visualisation AB

    ferg
    Posts:9

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    2019-09-04 22:31

    I have a similar problem but worse, as I cannot seem to drag and drop any lighting fixtures, I can do some objects and truss only.

    I have downloaded the latest software as well as fixture library.

    I am running OSX 10.14.6

    Ferg

    Vasilis Ziogas
    Staff Member
    Posts:652 Staff Member

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    2019-09-05 11:44
    You may address your issue to support@capture.se in order to receive personal help.
    Product Specialist
    Capture Visualisation AB

    timd
    New Member
    Posts:1 New Member

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    2019-09-18 15:09
    I have the same problem from a download 5 days ago - Capture 2019 V2019.1.7

    Vasilis Ziogas
    Staff Member
    Posts:652 Staff Member

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    2019-09-24 10:53
    Could you please download and install the latest Capture library (not the software itself) from our website and try again? If you still encounter any problems please address your issue to support@capture.se in order to receive personal help.
    Product Specialist
    Capture Visualisation AB
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