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Macbook pro graphics problem(wont start)
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Shivahoj
New Member
Posts:1 New Member

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2019-09-17 17:56

    Helllo, i have a Macbook Pro 17Inch (OSX 10.13.6) with the following graphics cards:

     Chipset Model:    NVIDIA GeForce GT 330M,   Type:    GPU,  Bus:    PCIe,  PCIe Lane Width:    x16,  VRAM (Dynamic, Max):    512 MB,  Vendor:    NVIDIA (0x10de),  Device ID:    0x0a29,  Revision ID:    0x00a2,  ROM Revision:    3560,  Automatic Graphics Switching:    Supported,  gMux Version:    1.9.22

    and also a  

    Chipset Model:    Intel HD Graphics,Type:    GPU,  Bus:    Built-In,  VRAM (Dynamic, Max):    288 MB,  Vendor:    Intel,  Device ID:    0x0046,  Revision ID:    0x0018,  Automatic Graphics Switching:    Supported, gMux Version:    1.9.22

    When i start capture 2019.app, it says: 
    "Startup error
    Capture is unable to start due to limitations in your video card and/or its drivers."

    This is strange, since i never had any Problems, even with big 3D Programs like Autocad etc.
    The system has all the latest Updates. I could not find any of my graphics cards in the passmarks Benchmarks list.
    Is there any older Version i could download? 


    Dirk

    Vasilis Ziogas
    Staff Member
    Posts:652 Staff Member

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    2019-09-24 10:50
    Capture 2019 requires Metal support for macOS. Could you verify that your system supports metal? You may refer to Apple’s HT205073 article https://support.apple.com/en-us/HT205073 “Mac computers computers that support Metal” for more information about Metal compatibility.
    Product Specialist
    Capture Visualisation AB
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