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MacBook Pro 16" 5500M
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Allan Dickinson
New Member
Posts:8 New Member

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2019-12-03 10:07

    Hi there

    I have a new 16" Mac witht the 5500M graphics card. On any other mac I have used with Capture if you open Activity monitor the graphics card is always on max, With this new machine the graphics card spikes a few times but doesnt max.

    Is there any setting s I can change in Capture?

    I remember in previous vertions you could change the render engen?

    Asssitance apreaciated.

    Thanks

    Allan Dickinson
    New Member
    Posts:8 New Member

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    2019-12-03 11:33

    See Screen shot attached, Rendering out video that normaly max's any machine! Its completely idle?

    Any assistance is welcome.

    Thanks

    Vasilis Ziogas
    Staff Member
    Posts:652 Staff Member

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    2019-12-05 00:54

    Could you have a look at our visualization performance tuning page

    https://www.capture.se/Su...Q/Performance-Tuning

    Product Specialist
    Capture Visualisation AB

    Allan Dickinson
    New Member
    Posts:8 New Member

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    2019-12-11 14:48

    I will wait until some more capture users are running the 16".

    as far as I can see capture doesnt make use of the processor of the amd 5500m at all.

    Because of the i9 processor general performance isn't bad but I am sure if it used the graphics card more the performance will be much better.

    Look forward to see some other responces.

    Thanks

    Vasilis Ziogas
    Staff Member
    Posts:652 Staff Member

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    2019-12-16 23:02

    Does your system have both Intel and AMD cards?

    Could you check on which card is Capture running? You may easily check this in your Capture's Help->About window.

    Product Specialist
    Capture Visualisation AB

    Allan Dickinson
    New Member
    Posts:8 New Member

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    2019-12-25 21:28

    Hi there

    Thanks for the help,

    Yes it does have intel graphics and AMD. I have checked, it says the AMD 5500m

    Thanks

    Vasilis Ziogas
    Staff Member
    Posts:652 Staff Member

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    2019-12-30 22:41

    I would suggest you send a relevant email to support@capture.se in order to receive personal help on your issue.

    Product Specialist
    Capture Visualisation AB
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