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CAN'T CONNECT VIA SACN OR ARNET ON CAPTURE 2020
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Kevestrada
New Member
Posts:3 New Member

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2020-05-06 16:03

    Hi There!, im having issues connecting with Capture 2020 via SACN or ARNET... I can connect with no issues to Capture 2019.. but CAP2020 its been impossible..

    I have tried almost everything and no luck... Im currently designing on CAP2020 (since my liscense is on 2020) and exporting to CAP2019 so i can connect with my console. 

    Im using an Obsidian  NX4... I have update the latest software on both ONYX and CAPTURE

    ONYX Software: 4.4.1192

    Capture 2020 Software: 2020.0.37

    Any suggestions? is there a something i need to additional in 2020?? since 2019 its almost automatic..

    Best regards, 

    Vasilis Ziogas
    Staff Member
    Posts:647 Staff Member

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    2020-05-07 11:51

    Check your firewall or other software that might be blocking Capture's communication?

    Product Specialist
    Capture Visualisation AB

    Kevestrada
    New Member
    Posts:3 New Member

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    2020-05-08 17:05

    thank you for your response! yes i did in fact i can connect with Capture 2019 but i cannot with Capture 2020.. same console, same Pc and everything...

    Vasilis Ziogas
    Staff Member
    Posts:647 Staff Member

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    2020-05-11 23:38

    Did you check your firewall for Capture 2020 specific since there is an option that your firewall could be blocking only the 2020 and not the previous installs?

    Product Specialist
    Capture Visualisation AB

    Kevestrada
    New Member
    Posts:3 New Member

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    2020-05-14 19:19

    I JUST DID! AND ITS WORKING PERFECTLY !!!

    THANK YOU FOR YPUR HELP!!

    Andor Kocsis
    New Member
    Posts:5 New Member

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    2021-04-09 10:48

    I’d like to test my latest lighting plan by the method that I connect Capture with Vista so that to control the lights, etc. Last time, when I connected these two programs using sACN (about a year ago) everything worked fine, but now despite the fact that I did everything the same way, no way I can bring that state back, Capture does not see the sACN broadcast sent from Vista. (I've already turned off firewall so I think not that causes the problem)

    Has anyone experienced similar?
    What could solve the problem?
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