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Camera and smoke issue
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Alberto Reyna
New Member
Posts:6 New Member

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2020-08-01 09:56

    Hi! Hoping everyone is having a peaceful time in this lockdown.

    I have the 2020 Capture student edition and I´m using a Macbook 16" base model. I´m having some trouble on selecting the 3 cameras icons and the smoke icon, I´m not being eable on editing the smoke atributtes and less to move the camera on a exact position, besides the navigator buttoms, but this is are not exact movements. It´s strange because previously I have never had trouble with this. Any suggestions? Hope someone can help me.

    Vasilis Ziogas
    Staff Member
    Posts:651 Staff Member

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    2020-08-03 15:51

    Does this happen to all of your projects (new and old)?

    Could you define what sort of difficulties are you having in selecting the cameras ?

    Product Specialist
    Capture Visualisation AB

    Alberto Reyna
    New Member
    Posts:6 New Member

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    2020-08-03 23:46

    Thanks for answering, it happens only in some files, when I open a new document I can select the widgets, it´s not after I import a file (.skp in this case) that the widgets may block in some way, I can´t select them, even If I use the "drag and select" method. Also I have tried selecting all the objects in the document, and the only ones that stay deselected are the widgets.

    Vasilis Ziogas
    Staff Member
    Posts:651 Staff Member

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    2020-08-04 09:00

    I suggest you email the case to support@capture.se along with your project file and all the replication steps you describe in order to receive personal assistance.

    Product Specialist
    Capture Visualisation AB

    Alberto Reyna
    New Member
    Posts:6 New Member

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    2020-08-05 04:12

    Thank you so much!
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