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Onyx >> visulisation issue
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Ben Robertson
New Member
Posts:7 New Member

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2020-08-01 12:14

    I have reburbished a maxxyz console, replacing the old duel pentium pcs internallt with and intel haydes canyon NUC (pleanty of processing and graphincs power)

    All PC Win 10 X 64 latest version

    Onyx Console IP 2.0.0.10 (field work)
    Production machine IP 2.0.0.11 (planning)
    Pangolin Beyond PC IP 2.0.0.12
    ARKAOS/Resoume 2.0.0.13  

    when i run capture 2019 in my production machine and arnet is set to  2.0.0.11 all works well

    If i run captue on the onyx console and specify the console ip 2.0.0.10 i have no joy 

    having it set to automtic provides no joy

    note - i did this have once for about 15 minutes perfectly ... once restarting i was not able to repeat the process of it working properly.

    Any help apreciated 

    Ben Robertson
    New Member
    Posts:7 New Member

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    2020-08-02 03:18

    Issue resolved

    I think the nuc was getting DNS conflicts from the wifi network providing internet access.

    In a windows 10x64 environment

    This was fxed by:

    1- Disabling all network adaptors except the one for the wired network (gets 2.x.x.x IP via dhcp reservation provided by router)

    2 - open command prompt, type ipconfig /renew (this get all active adapters to drop config details and request latest info from dhcp)

    I think having the wifi open and connected to a second network to access internet and updates DNS was causing confusion for the software 

    Vasilis Ziogas
    Staff Member
    Posts:651 Staff Member

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    2020-08-03 15:53

    Thank you for sharing with us the solution of your issue

    Product Specialist
    Capture Visualisation AB
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