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Hi Nick,

How does the problem manifest itself?

Hi The program tries to start then quits unexpectedly! It might be an issue with my mac... I have reinstalled OS X but this didn't help... might have to do a clean install.

Hi Nick,

You could be having problems with a library glitch we had around the time of the release. Please try the following:

(Make sure you have version 2.5.9 on Mac OS X!)

a) Manually delete the library folder. On Windows typically the "C:\Program Files (x86)\Capture Polar\Library" folder and on Mac OX X the "Macintosh HD/Library/Capture Polar/Library" folder.
b) Start Capture and allow it to install the default library.
c) (Optional: download and install the latest library update)

If Capture still crashes, please copy the crash report and send it to me by e-mail!

Lars Thanks That fixed it. Looking forward to playing with new video. Are there any particular codecs that work best? Most of my content is in AIC quicktime

Hi Nick,

To be perfectly honest, we don't really know - if QuickTime plays it, it works! ;-)

This may be a useful page for you - http://support.apple.com/kb/HT3775