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$4th universe
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Defalg
Basic Member
Posts:14 Basic Member

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2021-05-19 20:52

    How long does it take to get my license for the upgrade from Duet to Quartet. How long will it take for my license to activate the extra universes. Will I get an email? its been two days, I need it now as is have a room comming up next week using 4 universes. Im stuck, not being able to view two universes.

    How come I have to pay for more universes? DMX is DMX....no?

    Vasilis Ziogas
    Staff Member
    Posts:647 Staff Member

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    2021-05-19 21:44

    All orders are processed automatically by our sales system which promptly delivers your licenses electronically by e-mail. Could you verify that your order have been completed? If yes, I would suggest you mail us at sales@capture.se to sort this out.

    Product Specialist
    Capture Visualisation AB
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