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No support anymore?
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Andy
Advanced Member
Posts:54 Advanced Member

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2021-08-23 20:24

    It appears that Capture are not responding to anyone on this forum anymore - other than the standard email 

    A request for support has been created and assigned #12345. We will follow-up with you as soon as possible. And then you never hear from them again?
     

    sk8
    Basic Member
    Posts:10 Basic Member

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    2021-08-26 14:41

    Sweden basically shuts down for 5 weeks every summer. That might be causing the current delays. The forum is not a top priority.

    Application support questions ought to go to support@capture.se. Fixture library questions should go to library@capture.se. Capture's support is much more robust and responsive via the email channel.
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