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Can't open project files
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New Member
Posts:6 New Member

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2021-11-10 16:04

    Hello,

    when I try to open a recent project (I worked on it this morning), I have this error message:

    "The file size is incorect. It is either missing data or has trailing data". 

    Any idea what could it be, the last time I worked on the project I closed it properly. And most importnt is there a way to retrieve the project from any backup files ?

    Thanx

    Staff Member
    Posts:647 Staff Member

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    2021-11-11 10:56

    The message denotes that your file is somehow corrupted. Since Capture closed properly last time you used it, you should search elsewhere to trace the origin of the corruption. Do you have a cloud service or any other sync app that could damage your file while syncing?
    Unfortunately, you may not restore your file with Capture.

    Product Specialist
    Capture Visualisation AB
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