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Open Project Error
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New Member
Posts:1 New Member

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2023-04-09 20:32

    Hi all.

    I am having a problem opening a project that up until yesterday was working fine. 

    When I try to launch it i'm getting an error which reads " An internal error occured" with no other information. 

    Only this project is affected and I'm on the latest version of the software.

    Please help as this has already been a very long process getting this project to this point. 

    Veteran Member
    Posts:305 Veteran Member

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    2023-04-12 11:33

    If the project is on dropbox or some other service, try downloading it first or mark it as offline. This might help.

    Floriaan Ganzevoort
    Lighting Designer - Theatermachine
    Staff Member
    Posts:654 Staff Member

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    2023-04-14 18:38

    Unfortunately, this message denotes that your project file is somehow broken and can not be opened by Capture. It's highly suggested to store your files in your hard disk and do not sync it while you are using it.

    Product Specialist
    Capture Visualisation AB
    New Member
    Posts:4 New Member

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    2023-04-22 11:30

    Hi,

    Same problem here, no external synchronisation (dropbow..etc), just saving and exit.

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