Register
Search

Forum

Forums Community Support Issues
Windows 7 Premium, Captur 2.6.8 and Matrox Dualhead 2 Go Digital;
You are not authorized to post a reply.

koenv
Basic Member
Posts:29 Basic Member

--
2011-07-18 16:48
    Hi all Capture Polar users,

    I use a setup with 3 monitors.
    One monitor is directly connected to the Nvidia 430 graphic card.
    The second and third monitors connected true the dual-head 2 go Digital adapter from Matrox.

    When I start capture everything looks fine. When i start a project Polar gives a white screen and no reaction.
    Windows say: polar is not working. (capture.exe)

    I can stop the program with task manager, after 2 ore 3 time's windows give me a blue screen.

    System spec:
    Intel I7 650
    6gb DDR III
    Asus Main board
    Nvidia 430 Graphics card. Latest drivers from Nvidia
    3 monitors using 1280x 1024 pixels
    Windows 7 premium with all updates
    Polar 2.6.8 (latest version)

    I use only one monitor to visualize lights with polar. the other 3 is for other programs using the PC at the same time.

    Regards

    Lars Wernlund
    Staff Member
    Posts:2016 Staff Member

    --
    2011-07-27 12:21
    Dear Koen,

    This sounds like a typical graphics driver issue. Please try updating your graphics drivers!

    Also, on a system with mixed graphics cards, please note that moving Capture from one display to another can easily cause a crash (again, in the graphics card drivers). If you want to run Capture on a specific screen, the best method is to place a shortcut to Capture on the desktop of that screen, which usually causes the application to open on the same screen!

    Technical Director
    Capture Visualisation AB

    koenv
    Basic Member
    Posts:29 Basic Member

    --
    2011-07-27 14:43
    Hi Lars,

    I have the latest drivers!

    I start capture in the primary screen and will use it only on the primary.

    The other screens is used for other programs. (cue list, script etc.)
    I have polar now working with 2 monitors. I will try it with 3 again and let you now.
    You are not authorized to post a reply.