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Clay Paky K25
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New Member
Posts:8 New Member

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2023-12-19 17:40

    Hi there! 

    I had a problem with K25 fixtures. When i patch it this fixures are stop working

    Has anybody encountered this problem? How can i fix it? 
    Thank you

    Staff Member
    Posts:647 Staff Member

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    2024-02-09 22:25

    Could you update your library to the latest available and let us know if you continue having this issue?

    Product Specialist
    Capture Visualisation AB
    New Member
    Posts:1 New Member

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    2024-05-27 17:29

    I wrote to support (library@capture.se) about this fixture issue on 21.08.2023.

    All issues are similar: after patch fixtures doesnt work. The same problem with Clay Paky K10, K15, K20, K25 B-Eye. Also Robe Tetra 2 have similar issue after patching in Capture.

    I explained to support team that bug and explain how fix it in library database. Support confirmed that, but nothing happened :(

    Bug ticket - #877208

    Solution is simple: after patching (without connecting any console) just open a universe window in fixtures mode and manually change a shutter channel (11 channel) to 100% (for B-eye's) or change 15 colour mix con channel for Robe Tetra 2. Thats all. 

    Hope Capture can fix that issue, or we can celebrate a universary soon))

    Staff Member
    Posts:2016 Staff Member

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    2024-06-25 15:18

    This is on our radar, but a bit (much) more complicated than one would think. We're hoping to resolve this in Capture 2025.

    Technical Director
    Capture Visualisation AB
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