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Missing Universes
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New Member
Posts:1 New Member

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2024-01-25 23:51

    Hi After updating Capture to the latest release today I had an issue concretion our ETC EOS series desk. Capture was only seeing even number DMX Universe. So no universe 1, 3, 5, 7, 9, 11, 13, etc.. these were patched and showing live data on the system gateways.

     I tried using the installer to repair the install as well as different capture and desk files but still the same think. This persisted after a full system restart.

    Staff Member
    Posts:647 Staff Member

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    2024-02-11 10:05

    This seems like a multicast networking issue. Multicast subscription management fails somewhere along the way. Restarting everything could help.

    Product Specialist
    Capture Visualisation AB
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